PBXPlus - a 500apps business phone system solution (from the marketing leader, Agile CRM) - has announced full integration with Plivo, a cloud API platform and global carrier services provider for voice calls and SMS, allowing for more powerful communications between businesses and their customers globally.
NEW YORK, October 1, 2019 (Newswire.com) - PBXPlus, a virtual PBX phone system solution in the 500apps suite, today announced its full integration with Plivo, a leading voice and messaging platform to optimize communication between businesses and their customers. The ability for PBXPlus customers to keep using Plivo as their existing carrier will cut down on the costs of implementing a full business phone system.
“We are very excited about this partnership and the ability to integrate with Plivo,” said PBXPlus CEO, Manohar Chapalamadugu, Founder of 500apps. “Plivo is highly rated among its customers and will bring communication between business and their customers to a new level with its advanced functionalities.”
A Private Branch Exchange (PBX) phone system is a technology that allows businesses to make and receive calls, transfer calls, use voicemail, record calls and use interactive voice menus. These systems may be recognizable as the calls made by customers to a company’s main number to reach an automated message to find their desired department. The business just sets their desired call flow and the system does the rest, automating processes that were once done manually. PBXPlus features an extremely easy call flow configuration that can be set up in less than 10 minutes. With its integration with Plivo, PBXPlus customers get a robust PBX system with the added benefit of the global network and SMS delivery offered by Plivo.
Plivo is a platform that simplifies how businesses integrate communications into their applications. It is a robust communication solution, which works globally, and enables businesses to connect, engage and interact with their customers by simplifying telecom.
About PBXPlus by 500apps
PBXPlus is part of the 500apps suite, which is also the creator of the leading all-in-one customer relationship management (CRM) solution, Agile CRM. PBXPlus is a comprehensive virtual PBX solution with features such as unlimited extensions, call forwarding, ability to set business hours and integrate with an existing CRM for maximum customer service.
PBXPlus by 500apps
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